Dear S1 Users,
Thank you for your continued support and trust. With the collective efforts of our team and valued users like you, the S1 has now entered large-scale delivery, and many users have already received their machines. We sincerely appreciate your patience and understanding throughout this process.
Please rest assured that every single S1 unit has undergone rigorous testing before shipping, ensuring stable performance and reliable operation. We truly believe that only when each user can successfully use their machine, the S1's value is fully realized.
To help with a smooth installation, we have prepared a range of supporting materials, including a YouTube installation video, detailed installation guidebook, and a Wiki-based operating manual. These resources are being continually improved to make your setup experience easier and clearer.
Thanks to the modular design of the S1, installation is straightforward — simply follow the step-by-step instructions to assemble the standard modules in order.
Please note that, given the S1’s large working area of 1300×2500mm, we’ve adopted a modular structure for easier shipping. As such, users may need to perform some assembly upon delivery.
If you encounter any issues during installation or operation, please feel free to reach out to us. We offer remote support and video guidance when needed. You’re also welcome to join our Facebook user community, where you can exchange experiences and tips with other users.
We are committed to making sure every S1 is up and running smoothly.
Once again, thank you for your trust and support. We’ll continue doing our best to serve you better.
Warm regards,
The Tyvok Team
