As we resume work after the festive Chinese New Year season, we want to take a moment to express our heartfelt appreciation for your continuous support. In this blog post, we would like to highlight the exceptional customer care and support we provided during the holiday period, express our gratitude for your orders placed during Chinese New Year, and provide an update on the shipping status of those orders.

Exceptional Customer Care and Support During Chinese New Year:

We understand the importance of providing comprehensive after-sales service to our valued customers. Even during the festive Chinese New Year period, our dedicated team was available to address any inquiries, concerns, or issues you may have encountered. We are committed to ensuring your satisfaction, and your trust in us motivates us to go above and beyond to meet your expectations.

Thank You for Placing Orders During Chinese New Year:

We would like to extend a special thank you to all our customers who placed orders during the Chinese New Year. Your confidence in our products and services is truly appreciated. We are humbled by the overwhelming response we received during this festive season, and we are excited to fulfill your orders promptly.

Shipping Updates: Orders On Their Way!

We are pleased to inform you that we are processing all orders during the Chinese New Year period and will ship them out as soon as possible. Our team worked diligently to ensure that your orders were dispatched without delay. We sincerely apologize for any inconvenience caused by the slight delay due to the holiday period. Rest assured, we are doing everything possible to make your delivery experience smooth and efficient.

Introducing Touchscreen Accessories for Spider A1 and Spider X1C:

To enhance your user experience and provide greater convenience, we are thrilled to introduce touchscreen peripheral accessories for our popular laser engraving machines, Spider A1 and Spider X1C. These accessories will make operating and controlling your devices even more effortless. We believe that these additions will streamline your creative process and provide you with an enhanced level of usability.

Spider X1C Pre-sale Announcement:

We’re happy to announce that the highly anticipated Spider X1C is now available for pre-order, and get 40% off if you pre-order now. We are grateful for the overwhelming support and enthusiasm you have shown for this new model. Production is in full swing, and we are working diligently to ensure timely fulfillment of all pre-orders. Thank you for being a part of our journey and for your unwavering support.

As we begin the new year, we want to express our deepest gratitude for your continued trust and support. Our commitment to delivering exceptional products and services remains unwavering. We are thrilled to have completed the shipment of orders placed during Chinese New Year and are excited for you to receive your packages soon.

Thank you again for choosing us. Please stay tuned for further updates and announcements as we continue to innovate and provide you with the best experience possible.